Papillon Image™ respects your privacy and is committed to protecting the personal information you share with us.
This Privacy Policy explains how personal information collected through this website and during enquiries or bookings may be used and protected.
Information we may collect
When you contact Papillon Image™, make an enquiry or book a service, we may collect information such as your:
- name;
- email address;
- contact number;
- information provided in an enquiry or contact form; and
- information reasonably required to provide the service you have requested.
How your information is used
Your personal information may be used to:
- respond to enquiries;
- communicate with you about consultations, bookings or services;
- provide the services you have requested;
- process and maintain appropriate business records; and
- meet applicable legal or regulatory requirements.
Papillon Image™ will not sell your personal information.
Sharing of information
Personal information will only be shared where reasonably necessary to operate the website or provide services, where required by law, or where you have authorised us to do so.
Where third-party service providers are used, reasonable steps will be taken to ensure that personal information is handled appropriately.
Website hosting and email
Vercel hosts this website. When you submit an enquiry through the website form, the form details are processed by the hosting service and sent to Helga through Purelymail, the email provider. The enquiry may include your name, email address, contact number, selected service and message.
Form details are not saved in this website’s browser storage. Messages sent to Helga are retained in email so that she can reply and manage the enquiry.
Vercel and Purelymail may process information outside South Africa. Their own privacy notices describe their processing practices: Vercel Privacy Policy and Purelymail Privacy Policy.
Please share only information reasonably needed for your enquiry.
Protecting your information
Reasonable measures are taken to protect personal information against loss, misuse, unauthorised access, disclosure or alteration.
Personal information will only be retained for as long as reasonably necessary for the purpose for which it was collected, or as required by applicable law.
Cookies and website analytics
This website does not currently use optional analytics, advertising pixels, embedded social-media widgets or application cookies, local storage or session storage.
Vercel, as the hosting provider, processes technical request information needed to deliver and protect the website. Hosting and security behaviour may vary according to the provider’s settings and services.
Links to WhatsApp, Instagram and other external websites open services operated by separate providers. Their own privacy and cookie practices apply after you visit those services.
For more detail, please read the Cookie Notice.
Your rights
In accordance with applicable South African data protection legislation, including the Protection of Personal Information Act (POPIA), you may request access to personal information held about you or ask for inaccurate information to be corrected.
Where applicable, you may also object to certain processing or request that personal information be deleted, subject to legal and legitimate business requirements.
Contact
If you have a question about this Privacy Policy or how your personal information is handled, please contact:
Papillon Image™
Email: helga@papillon-image.co.za
This Privacy Policy may be updated from time to time to reflect changes to the website, business practices or applicable legal requirements.